I've been digg user for years now. Love it for the same reason other millions do. However, few days ago when I attempted to login, it was saying that my account is invalid. I contacted the support and they informed me that my account was suspended.
This was a huge surprise to me. It turns out, one of my comment was the reason for the suspension. Before quoting the comment, let me put things into context first. Recently few of my comments were literally mis-placed! I read an article, and when I post a comment for that article, for some reason comment is posted to the article before or after it. Another words, if the article I'm reading is about Obama, the comment goes to the article that is about 10 greatest Photoshop tricks. As you can imagine how irrelevant my comment would be in such case. Not surprising to the least, Digg users bury my comment and write replies comparing my intellect with McCain's computer knowledge. Just to throw that in, I am Software Engineer and have been working in the field last five years.
When this happened first, I thought it was extremely wired, but accepted that I may have mistaken. However, when second time this happened, as anyone would, I got really pissed. So here is the comment that banned my account: "This is the second time I have posted comment for article and wind up being in another. fucking digg needs to get their website's dick in place."
If you have ever used digg and read through comments, you will know that these kind of language is used all over the comments in digg.com
So replied to my email, digg throws me their terms of services:
[[5.1 By way of example, and not as a limitation, you agree not to use the Services: to abuse, harass, threaten, impersonate or intimidate other Digg users; Also, note that in our Terms of Service, we reserve the right to, “Digg may remove any Content and Digg accounts at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content), or for no reason at all.]]
They want me to re-affirm the service agreement, in another word, appologize for my comment, in which case they will activate my account.
Now, I honestly don't have any problem with their or any other service agreement. Companies like them, I am sure they have find many ways to close the holes to protect them. But as a principle, I wanted to know which part of my comment violated the TOS. I replied back that, my comment DID NOT abuse, harassed any other digg user. Rather this comment was aimed to the digg.com for their system engine.
Here is my last reply to them, from which point digg stopped responding:
"I need to know what context/part of the comment that was so offending, and to whom it was offending, for which my account was banned. So that I can judge if I want to be part of this community or not. I love digg because of the social aspect and specially for freedom of speech in the comments, where I have seen people say all sorts of things that clearly offends a religion (specially my religion), faith, system or say, presidential candidate.
Are you simply exercising your right to remove an account "for no reason at all"? or someone at digg took my comment too personally?
I don't have any problem with your service agreement. I don't have to re-affirm it. I know you guys have put lots of shitty disclaimers to protect yourself. It's the principal that I am interested in."
I have included the complete conversation in the bottom. I know if hundreds or even thousands of digg users like me are kicked out, digg will not have any negative impact on their business. I know I'm whining about it, and I can't change anything or make another individual stop using digg. Honestly, this is not my goal here. I just wanted to be heard. This was really surprise and heart broken for me. It is very hard for me not being part of the digg community anymore.
So much for Freedom of Speech.
here is complete email conversation



